Effective date: November 9, 2026
Who we are
Baystate Stoneworks is a trade name of Buckley Ventures Inc. We provide masonry, hardscape, patio, and outdoor-living services on the South Shore of Massachusetts. This policy applies to baystatestoneworks.com and Baystate Stoneworks instant lead forms on Facebook and Instagram.
Information we collect
When you submit a project inquiry, we may collect your name, email address, telephone number, town, requested service, project details, project timing, preferred contact information, and any photographs you choose to upload. We may also collect limited technical and security information, such as IP address, browser information, timestamps, and Cloudflare Turnstile verification results, to protect the form and website from abuse.
When you submit a Baystate Stoneworks instant lead form on Facebook or Instagram, we receive the name, email address, optional phone number, city, and project details, including project timing, that you submit. We use this information to follow up with you about your project and quote inquiry. This policy describes how Baystate Stoneworks handles information we receive. Meta separately processes information on Facebook and Instagram under its own privacy policy.
How we use information
We use this information to review and respond to inquiries, prepare for estimates or consultations, maintain project and inquiry records, send requested confirmation emails, notify authorized Baystate Stoneworks personnel of new leads, secure and operate the website, and comply with applicable legal obligations.
Email and service providers
We use service providers when reasonably necessary to operate the website and communicate about inquiries. These may include our website host, Cloudflare Turnstile for abuse prevention, Postmark for transactional email, and Twilio for internal business lead alerts if that feature is enabled. Providers receive only the information reasonably needed to perform their services and are not authorized by us to use it for their own marketing.
SMS privacy
The Baystate Stoneworks SMS program is limited to low-volume transactional website-lead alerts sent to an authorized Buckley Ventures Inc. owner or employee at a company-designated mobile number. Homeowners and website visitors are not enrolled in this internal alert program and are not sent marketing text messages through it.
We do not sell or share personal information for third-party marketing. Mobile phone numbers, SMS opt-in information, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. Internal alert frequency varies with website inquiry volume. Message and data rates may apply.
SMS-related information may be disclosed only to service providers as necessary to deliver, secure, troubleshoot, and document the internal alert service, or when required by law.
Retention and security
We retain inquiry information for as long as reasonably necessary to respond, maintain business records, protect the website, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no Internet transmission or storage system can be guaranteed completely secure.
Cookies and similar technology
The website and its service providers may use cookies or similar technologies that are necessary for security, functionality, and basic site operation. We do not use submitted project information to create advertising profiles.
Optional website analytics
With your permission, Baystate Stoneworks uses Google Analytics to understand website visits, contact-button clicks, and successful project inquiries. Google may process limited browsing and device information, such as pages visited, general referral source, browser and device characteristics, cookie identifiers, and approximate location. We do not send inquiry form contents, uploaded photos, contact details, or customer identities to Google Analytics. We do not enable Google Signals or advertising personalization.
Analytics is off until you choose Allow analytics. You can reject it or change your choice using Cookie settings at any time without affecting the inquiry form. We honor supported browser Global Privacy Control and Do Not Track signals. Your cookie preference is retained for up to 180 days. After consent, Google Analytics uses its own cookies, and we temporarily retain only a normalized referral category in your browser tab for up to 30 minutes of inactivity. We do not retain the full referral URL or query text in that tab storage. A short-lived, first-party verification cookie helps count a successfully stored inquiry once without including customer details.
Withdrawal stops future measurement but does not automatically delete information already processed. Learn more in Google’s Privacy Policy and Google’s explanation of data use on partner sites. For privacy requests, use the contact details in this policy.
Your choices
You may ask to review, correct, or delete personal information you submitted, subject to records we must retain for legitimate business or legal purposes. You may also ask us to stop contacting you.
Children
This website is intended for adults seeking property-improvement services and is not directed to children under 13.
Changes to this policy
We may update this policy as our services or legal obligations change. The effective date above will identify the current version.
Contact us
Baystate Stoneworks
Buckley Ventures Inc.
Hanson, Massachusetts
Email: [email protected]
Phone: (781) 217-4667